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Senior IT Consultant Job Purpose: Provide support for daily IT operations, including infrastructure management and advanced technical areas.
Duties & Responsibilities: Primary: • Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. • Manage and troubleshoot firewalls and network security issues. • Assist in the implementation and administration of IT service management processes. • Handle escalations and resolve complex technical issues in a timely manner. • Collaborate with clients to understand their IT needs and provide tailored solutions. • Conduct training sessions IT systems and best practices.
Secondary: • Collaborate with clients to understand their IT needs and provide tailored solutions. • Conduct training sessions IT systems and best practices.
Qualification: • Bachelor’s degree in IT, Computer Science, or a related field. • Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus.
Experience: 5-8 Years
Skills :
Must Have Skills:
• Strong knowledge of Active Directory, Google Workspace, Office 365 administration and PBX systems • Experience with firewalls and network security. • Proven problem-solving skills and the ability to handle escalations effectively.
Job Location: Info-park, Phase -2, Kakkanad
If this opportunity aligns with your career goals, kindly share your updated resume with us at careers@hticglobal.com
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