Senior IT Consultant

Senior IT Consultant Job Purpose: Provide support for daily IT operations, including infrastructure management and advanced technical areas.

Duties & Responsibilities: Primary: • Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. • Manage and troubleshoot firewalls and network security issues. • Assist in the implementation and administration of IT service management processes. • Handle escalations and resolve complex technical issues in a timely manner. • Collaborate with clients to understand their IT needs and provide tailored solutions. • Conduct training sessions IT systems and best practices.

Secondary: • Collaborate with clients to understand their IT needs and provide tailored solutions. • Conduct training sessions IT systems and best practices.

Qualification: • Bachelor’s degree in IT, Computer Science, or a related field. • Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus.

Experience: 5-8 Years

Skills :

Must Have Skills:

• Strong knowledge of Active Directory, Google Workspace, Office 365 administration and PBX systems • Experience with firewalls and network security. • Proven problem-solving skills and the ability to handle escalations effectively.

Job Location: Info-park, Phase -2, Kakkanad

                                    If this opportunity aligns with your career goals, kindly share your updated resume with us at careers@hticglobal.com