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Responsibilities Good understanding of business and operational processes, including sales and purchases, human resources, payroll, and point of sale. Develop solution design and lead clients throughout the implementation and support phases. Evaluate customers’ business requirements, needs, and objectives and transform them into company processes, solutions, and modules being implemented. Prepare a detailed scope of work(SOW) resulting from personalization sessions with our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements. Enhance and update knowledge on domain field practices and related technology. Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers. Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.Must-Have Minimum 1 +Yrs Experience Good knowledge of business processes & sales Previous experience in ERP Implementation Quick and autonomous learner Excellent planning and communication skills Ability to influence customers to modify current business practices, as required. Ability to manage scope and expectations with the customer. Demonstrates a high level of communication & presentation skills. Must have analysis and problem-solving skills. Manages day-to-day client interaction. Good in English
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