PRODUCT IMPLEMENTATION AND SUPPORT ENGINEER

Brief DescriptionProduct Implementation & Support Engineer Job description  We are seeking Product implementation and support engineer to provide exceptional technical support to our clients.The ideal candidate will have strong PHP development knowledge,excellent communication skills and a passion for resolving client issues efficiently and effectively. Key Responsibilities 

Serve as the primary technical contact for clients regarding PHP-based products and solutions. Troubleshoot and resolve client -reported issues related to PHP  applications,scripts or integrations. Collaborate with development teams to identify,reproduce and resolve bugs or technical needs. Provide detailed documentation and reports on support cases. Manage client records and onboarding details in ERP systems for proper tracking and reporting. Handle ongoing client support requests,enabling/disabling services and posting promotional client. Implement SEO essentials such as meta tags and google tag manager/Analytics for performance tracking and marketing support Providing reliable support to ensure smooth day-to-day digital operations Preferred Skills Word press HTML,CSS Web hosting & Domain management Laravel/Codeigniter ERP management  Google analytics & tag manager SEO (meta tags,optimization) Website management & updates Client support & communication. Excellent problem solving and analytical skills.

Qualification Btech graduates ,Diploma in computer or related field