Functional Consultant

Brief DescriptionWhat is the opportunity?   Reporting to the Director, the Product and Pricing Consultant, Business and Integration Services, shall be responsible for learning and understanding the Zafin product from a functional and integration perspective. This will be a customer-facing role in a collaborative cross-functional squad that delivers value to customers.  What will you do? 

Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyse business requirements. Assess potential solutions and propose recommendations that align with business objectives. Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions. Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution. Product enhancement: Identify opportunities for product improvement based on client feedback and industry best practices. Collaborate with client and product teams to prioritise and implement enhancements that enhance the product's value proposition. Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications. Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems. Documentation and reporting: Document functional requirements, system configurations, and client communications accurately. Keep stakeholders informed about project status. Preferred Skills Functional experience in Retail or corporate banking, specifically Banking Pricing and Billing, Rates, and Fees, will be an added advantage. Define functional and business architecture within the context of the overall enterprise business framework. Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective. Support and align efforts to meet customer business needs as a part of software delivery Work with senior team members to present product capabilities to customers and partners. Participate in requirements elicitation Conduct discovery and JAD sessions Document customer requirements, Interface Data Mapping Create, review and present Specification Documents Conduct walkthroughs to clarify customer requirements Basic understanding of Cloud architecture, API’s and Database Verify configurations as a part of acceptance before software delivery to the customer Communicate proactively with customers and internal team members to deliver business value as part of daily work management Working knowledge of Microsoft office products, Jira Tool Functional Testing of products or applications on Data flow, UIs, and Configuration Good communication