Business Executive - Operations

Brief DescriptionApply Now:https://waydot.greythr.com/hire/jobs/business-operations-executive About Us Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers — from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace 100 list of fastest-growing companies worldwide, and recognized as the #1 Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding.

Job title: Business Operations Executive Work Arrangement: On-site Employment type: Full-time

Role Overview We’re looking for a detail-driven and proactive Business Operations Executive to ensure smooth, efficient, and high-quality operations in our Airport Parking division. You will manage daily workflows, coordinate with internal teams, maintain vendor relationships, and resolve operational challenges to ensure seamless service delivery. If you excel in fast-paced environments, think strategically about operations, and are committed to delivering exceptional results, we’d love to have you on our team. Key Responsibilities Operational Oversight – Oversee daily operations to ensure timely, efficient, and high-quality service delivery. Process Improvement – Identify gaps, streamline workflows, and escalate critical issues to minimize disruptions. Data Management & Reporting – Maintain accurate records, trackers, and reports to enable data-driven decision-making. Cross-Functional Collaboration – Partner with internal teams to align operational processes with business objectives and drive efficiency. Vendor & Stakeholder Management – Act as the primary point of contact for vendors and partners, ensuring SLA adherence, clear communication, and prompt issue resolution. Customer Experience – Deliver superior service standards, address operational needs swiftly, and ensure customer satisfaction. Adaptability & Special Projects – Contribute to ad-hoc initiatives and remain flexible for evening, night, or weekend support as required.Preferred Skills

Strong verbal and written communication skills with the ability to engage effectively across teams and stakeholders.

Excellent organizational and multitasking capabilities, with proven ability to manage competing priorities.

High attention to detail and a proactive, solution-oriented approach to problem-solving.

Analytical mindset with the ability to interpret data and identify trends.

Proficiency in Microsoft Excel (intermediate to advanced level) is mandatory.

Collaborative team player who can also work independently when required.

Willingness to work night shifts and weekends based on business needs.

Adaptability and eagerness to learn in a dynamic, fast-paced environment.

Prior experience in business operations or the automotive industry is an advantage, though not required.

Why you will love working with us

Opportunity to work for the #1 Auto Super App in the US.

Chance to make a meaningful impact across 10+ million users.

Dynamic, fast-paced, and innovation-driven work culture.

Clear pathways for career growth in a rapidly scaling technology company.

Competitive compensation.

Apply Now:https://waydot.greythr.com/hire/jobs/business-operations-executive