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ECM Lead Job Description:
Aria Holding is a large multinational company operating across multiple industries with a global footprint. The ECM Lead will be responsible for planning, implementing, and managing a global enterprise content management (ECM) solution to support the creation of a centralized data repository across the organization. This is a greenfield project spanning multiple business units, geographies, and functions. The role combines strategic planning, technical administration, data governance, and project leadership to ensure that content is stored, secured, classified, and accessed consistently across the enterprise.
Key Responsibilities: Global Repository Implementation:
Lead implementation of the global data repository. Define architecture, metadata, taxonomy, and folder structures. Coordinate phased rollout with internal stakeholders.
ECM Configuration & Administration:
Configure roles, permissions, workflows, and retention policies. Manage integrations, system settings, user provisioning, and licenses.
Content Governance & Compliance:
Develop governance policies, classification schemes, and lifecycle rules. Ensure regulatory compliance (GDPR, HIPAA, ISO 27001).
Stakeholder Support & Coordination:
Act as liaison among IT, business units, and vendors. Provide training, documentation, and onboarding support. Manage a network of content owners/champions.
Monitoring & Optimization:
Track adoption, usage, and compliance. Drive platform improvements and automation. Report key metrics to leadership.
GDR Implementation & Configuration
KPI: ≥ 90% departments onboarded per schedule KPI: ≥ 95% metadata-compliant documents within 3 months
Data Migration
KPI: ≥ 98% legacy data migrated with metadata KPI: ≥ 90% units with assigned data stewards
Data Governance
KPI: ≥ 95% correct metadata tagging KPI:
User Support
KPI: 95% access/permission requests within SLA KPI: > 85% user satisfaction with GDR access/structure
Qualifications:
5–8 years of professional experience in ECM implementation, data governance, or IT project leadership Hands-on experience with at least one ECM platform: Box, SharePoint, M-Files, or OnBase Proven experience managing ECM rollout or repository design in a multi-entity organization Strong understanding of content architecture, metadata, taxonomy, and lifecycle management Proficient in configuring roles, workflows, retention policies, and compliance settings Familiar with regulatory requirements related to document handling (e.g., GDPR) Working knowledge of integration points with ERP, HRIS, and CRM etc. Strong project management, organizational, and documentation capabilities Analytical mindset with attention to detail Proactive, self-motivated, and adaptable in a dynamic environment Excellent stakeholder management, and training capabilities Ability to communicate in a clear and well-structured manner Ability to work independently with an ownership mindset Preferred Certifications (Not Mandatory) Box Certified Professional or Admin Microsoft SharePoint Administrator M-Files Certified Solutions Engineer ITIL or Data Governance certifications (e.g., DAMA-DMBOK, DCAM)
If you are being onboarded or applying for this role, please share your updated CV to the contact below: 📞 Contact: +91 8138914366
If this opportunity aligns with your career goals, kindly share your updated resume with us at careers@ariaholding.com