Program Support Specialist Trainee

Brief DescriptionJob Title: Program Support Specialist TraineeLocation: TrivandrumDepartment: Program Management   Job Summary: The Program Support Specialist Trainee is an entry-level role designed to provide hands-on experience in program management and support. Under the guidance of senior team members, the trainee will learn and assist with essential program support functions, including documentation, scheduling, data collection, and stakeholder communication. This role is ideal for individuals interested in starting a career in program or project management and looking to develop foundational skills in a collaborative, fast-paced environment. Key Responsibilities:

Administrative Assistance

Assist in scheduling program meetings, preparing agendas. Help prepare and maintain program documentation, such as schedules, meeting notes, and reports. Help draft program communications, such as emails or status updates, for stakeholders. Maintain logs for program risks and issues as directed by program managers. Document potential risks, issues, and resolutions as part of program risk management. Observe and learn how the team monitors and addresses risks to ensure program success.

Data Collection and Reporting

Collect data from various teams to consolidate into reports or status updates. Update program trackers and dashboards with guidance from senior team members. Assist in creating basic charts or tables to support program reporting needs.

Project Management Tools and Software

Gain experience using project management tools like Jira, Trello etc. Support program updates and tracking in project management software under mentorship. Learn basic resource management principles from experienced team members.

Meeting Participation

Attend program meetings to take notes, observe processes, and document action items. Prepare meeting agendas and distribute minutes under the supervision of a senior team member. Learn about effective meeting practices and team collaboration in a program setting.

Process Improvement

Assist in process improvement initiatives by handling tasks like data entry or documentation. Support the standardisation of program processes and practices across teams. Learn how senior team members identify and implement improvements in program workflows.

Additional Supportive Tasks

Flexibly assist with other tasks as required to support the program team. Engage in training and professional development opportunities for growth in program management. Participate in ongoing skill-building to prepare for a career in program or project management.

Preferred SkillsQualifications:

Education: Bachelor’s degree in Business Administration, Project Management, or a related field preferred. Skills: Strong organisational skills, attention to detail, and effective communication. Technical Proficiency: Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint); willingness to learn project management tools. Interest in Program Management: Eagerness to learn about program management principles and support a high-functioning team. Certification in project management, such as CAPM (Certified Associate in Project Management), PMP (Project Management Professional), or Agile/Scrum certifications, is beneficial but not always required.

Benefits:

Hands-on training in program management and exposure to real-world projects. Mentorship from experienced program management professionals. Opportunities for career growth and professional development.

  Package 4-6 LPA Experience 0-2 years