Customer Support Executive

Brief DescriptionJob description

We are looking for Customer Support Executives who have excellent communication skills for dealing international clients.  Roles & Responsibilities · Listen to customers’ concerns, issues and questions · Resolve customers’ concerns and answer customers’ questions to your best ability · Maintain a positive attitude and calmly respond to customers’ complaints · Open new customer accounts · Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise · Recommend possible products to meet the customers’ needs · Refer issues and questions to managers if necessary · Prepare product and customer reports by gathering data collected during customer interactions

Preferred Skills

Preferred Skills

Excellent verbal skills in English Personable and attentive Strong interpersonal skills Quick learners who can understand our business requirements. Good attitude towards customer care services

Job Types: Full-time, Permanent

Schedule:

Day shift

Ability to commute/relocate:

Thiruvananthapuram - 695582, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 2 years (Preferred) Customer service: 2 years (Preferred)

Language:

English (Required)

Work Location: In person