Academic Counsellor

Brief DescriptionWe are looking for an energetic and persuasive Academic Counsellor to join our team. If you have a passion for helping others, a knack for effective communication, and a commitment to student success, we’d love to have you on our team. Responsibilities:  Reach Outs:

Place outbound calls to potential students interested in enrolling in the UI/UX course.

Generate leads through cold calling, database mining, and other prospecting techniques.

Communicate effectively to articulate the benefits of our programs and answer queries.

Student Engagement:

Respond to inquiries from potential students via email, chat, and social media platforms.

Provide detailed information about the UI/UX course, admission criteria, and application process.

Follow-Up and Nurturing:

Conduct follow-up communications with interested individuals to nurture leads and address any questions or concerns.

Provide ongoing support to applicants throughout the enrollment journey.

Social Media Engagement:

Manage and engage with the course’s social media channels to provide information, updates, and answer queries.

Collaborate with the marketing team to create engaging content that attracts prospective students.

Play an active role in all marketing activities, including campaigns.

Data Management:

Maintain accurate and up-to-date records of student inquiries, applications, and enrollment status.

Generate reports on enrollment metrics and provide insights for improvement.

Maintain accurate and detailed records of calls made and results achieved.

Appointment Setting:

Schedule appointments for interested individuals to visit or attend information sessions.

Coordinate with the admissions team to facilitate a smooth enrollment process.

 Preferred SkillsQualifications:

1-2 years proven experience as an academic counsellor or in a similar role.

Proficiency in English, Malayalam, and Hindi.

Excellent communication and interpersonal skills.

Persuasive and enthusiastic with a positive attitude.

Ability to handle objections and turn them into opportunities.

Basic computer skills and familiarity with CRM software.

Goal-oriented and self-motivated.

Previous experience in education or training industry telecalling.

Familiarity with the local educational landscape.

Additional Preferred Skill:

Interest in Social Media Content Creation: Experience or enthusiasm for creating engaging content on social media platforms is a plus.

Benefits:

Competitive salary with performance-based incentives.

Opportunities for career growth within the organization.

Training provided on UI/UX design basics.

How to Apply: Interested candidates please submit their resume and a brief cover letter outlining their telecalling experience to hr@marvelloux.com.