Client Success manager
Kochi
in 1 day
Job Overview We are looking for candidates who possess a minimum of 5 years experience in customer engagement, project management, and consulting.
Responsibilities Foster positive relationships with our customers as their primary point of contact Help clients implement services and plan projects effectively Ensure that contract terms and conditions are met Identify upselling and cross-selling opportunities Address customer issues with speed and efficiency Prepare reports on project performance
Requirements and skills Minimum of 5 years experience in customer engagement, project management, and consulting Bachelor's degree in Marketing, Business, or a related field. Proven experience in performance marketing, digital marketing, or advertising. Strong understanding of various performance marketing channels, including PPC, SEO, email marketing, and social media. Proficient in using performance marketing tools and analytics platforms. Excellent project management and organizational skills. Outstanding communication and presentation abilities. Ability to work in a fast-paced and dynamic environment. Analytical mindset with a focus on data-driven decision-making. Prior experience in client management and account leadership is preferred.
Qualification Bachelor’s degree in any relevant field.