L1 IT Support Engineer

Below are the requirements for the position:

• Expertise in Office365 management and administration • Expertise SharePoint administration and Azure active directory management • Expertise in support and administration of windows 10, 11 and Microsoft Windows Server operating systems. • Expertise in using ticketing tool and remote management (RMM) tools. • Knowledge and experience in Backup technologies • Knowledge and experience in configuration and monitoring of Antivirus systems • Knowledge in networking tools (Unifi) • Knowledge in phone systems (PBX) • Knowledge in Domain management Excellent communication required