NOC - Engineer (Network Operations Center)

At Overbrook Technology Services (P) Ltd, for more than 16 years we have been building an amazing team of software developers, data analysts, technical writers, and technology specialists. As we continue to grow and develop software solutions for Third-Party Administrators, we are looking for talented employees to join our team.

Job Title: NOC - Engineer (Network Operations Center) Location: Cochin Job Type: Full -Time

Skills Required: Qualifications: Bachelor’s degree in information technology, Network Administration, or a related field is preferred.

Experience: Minimum 1year of experience in a Network Operations Center or in a similar role.

Technical Skills: • Strong understanding of networking protocols and technologies. • Proficiency in the use of network monitoring tools. • Experience with routers, switches, firewalls, and other network devices. • Knowledge of security best practices for network infrastructure. • Hardware Proficiency.

Certifications: Relevant certifications such as CISSP, CCNA, CCNP or equivalent will be an advantage.

Communication Skills: Excellent verbal and written communication skills with the ability to convey technical information to both technical and non-technical stakeholders. Should be fluent in English which is mandatory.

Roles and responsibilities: 1.Network Monitoring: Monitor and analyze network performance, ensuring optimal operation and identifying potential issues proactively. Create and implement new monitoring tests. Experience with industry standard networking tools is required.

2. Incident Response: Respond to network incidents, troubleshoot problems, and collaborate with cross-functional teams to resolve issues promptly.

3. Documentation: Maintain accurate and up-to-date documentation of network configurations, procedures and troubleshooting steps.

4. Communication: Effectively communicate with internal teams and external vendors to coordinate activities and share relevant information.

5. Change Management: Implement approved changes to the network infrastructure and ensure changes are documented and communicated appropriately.

6. Performance Optimization: Work to optimize network performance and identify opportunities for improvement. Experience with industry performance software is a plus.

Send your updated resumes to hr@ots.work with subject line, application for NOC Engineer – (Network Operations Center) - 2024-10