Senior Business Analyst

Job Description About You

Are you a strategic thinker and a problem solver? Does business process optimization excite you? Do you love ecommerce? Do you enjoy defining Features/Epics and breaking them down into stories that defines how users will interact with these features? If you answered yes to these questions, McFadyen has an opportunity for you!

Position Summary

This individual will interact with a variety of business users as a cross-functional liaison to understand client issues and opportunities and suggest innovative solutions and create documentation and other artifacts to turn strategy into reality. Independently initiate, facilitate, and participate in fact-finding, green-field discussions, and implementation planning and design meetings. You will suggest innovative solutions to business problems that leverage technology to provide market differentiation, efficiency improvements, and better user experiences for our clients.

Responsibilities : 14+ years

eCommerce requirements gathering experience analysing and documenting requirements for large-scale (e.g. Fortune 500 or equivalent) projects.
Bring best practices and support to the other eCommerce teams as it relates to business knowledge and business processes. Understanding and experience in any of the ecommerce platforms like Magento, ATG, Hybris, Salesforce Commerce etc. Understanding of the marketplace concepts and platforms Possess Knowledge and expertise in retail and CPG domains across geographies. Ability to present solution alternatives to clients that meet their business requirements. Ability to handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior, business rules, and data attributes successfully and independently. Work in a globally distributed team model Work with the business stakeholders or sponsors to translate business needs into business and functional requirements. Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, scenarios, event lists, competitive product analysis, and task and workflow analysis. Decompose high-level business and user requirements into functional requirements or user stories. Represent requirements using alternative views such as visual analysis models (diagrams), prototypes, or simulations where appropriate. Lead and facilitate ongoing requirements prioritization, feasibility analysis and validation of requirements. Travel to client sites as needed. Qualifications Bachelor’s degree in Business, MIS, CS, or related major Minimum of Ten years’ experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions. Five years’ experience of hands-on involvement in eCommerce projects Familiarity with a broad array of internet technologies and trends Experience in problem resolution with IT systems and individuals Strong facilitation and communication skills across business and technical audiences Experience with an enterprise class eCommerce platform. Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers. Knowledge of multiple vertical industries such as retail, financial services, CPG, and healthcare are a plus