BigFix Engineer (L2)

BigFix Engineer (L2) Job Designation: BigFix Engineer – Endpoint Tools Management (L2).

Employment Type: Full-time | Onsite.

Experience: 3–5 years in Endpoint/Patch Management Tools.

About the Role: The BigFix Engineer will administer and maintain the IBM BigFix infrastructure used for enterprise-wide endpoint management and security compliance. This includes managing BigFix servers, relays, and clients; ensuring patch baselines are up to date; troubleshooting agent health; and ensuring all endpoints meet compliance standards.

Key Responsibilities: • Manage, maintain, and optimize the IBM BigFix Server, Relay Servers, and Client infrastructure. • Configure and update patch baselines, fixlets, tasks, and site subscriptions. • Monitor BigFix agent deployment, status, health, and version compliance. • Troubleshoot client issues related to agent communication, relay selection, and patch failures. • Manage BigFix WebUI, operator roles, permissions, and RBAC configurations. • Review dashboards for patch compliance and take corrective actions. • Coordinate patch deployment cycles with Windows/Linux/Infrastructure teams. • Generate reports on patching, compliance, software inventory, and vulnerabilities. • Perform upgrades, apply patches, and maintain platform stability. • Support software deployment and compliance policies using BigFix. • Document SOPs, patching procedures, and troubleshooting guidelines.

Required Skills & Experience: • Strong hands-on experience with IBM BigFix architecture (Server, Relay, Client). • Experience with patch management across Windows & Linux endpoints. • Knowledge of BigFix Fixlets, Tasks, Baselines, Action Scripts, and Custom Content. • Understanding of endpoint compliance, vulnerability remediation, and OS hardening. • Familiarity with RBAC, AD integration, and role-based permissions. • Experience coordinating patch cycles in enterprise environments. • Strong troubleshooting and reporting skills. • Knowledge of PowerShell, Shell scripting (preferred).

                                    If this opportunity aligns with your career goals, kindly share your updated resume with us at stiny.bastin@gramproindia.com